PRIVACY POLICY — LAIBA’S SUGARBOX
Last Updated: 5th April 2026
Website: www.laibassugarbox.com
Contact: thebakeryinfo@laibassugarbox.com
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PRIVACY POLICY
At Laiba’s Sugarbox, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order.
1. INFORMATION WE COLLECT
We use your information to:
- Full name
- Email address
- Phone number (WhatsApp)
- Delivery address (for order fulfilment)
- Order history and preferences
- Payment information (processed securely via Stripe — we never store card details)
- Device and browser information collected automatically (cookies, IP address)
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2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfil your orders
- Contact you via WhatsApp or email about your order
- Send order confirmation and delivery updates
- Issue course certificates
- Respond to your custom order enquiries
- Improve our website and services
- Comply with legal obligations
We do NOT sell, rent, or share your personal information with third parties for marketing purposes.
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3. PAYMENT SECURITY
All card payments are processed via Stripe, a PCI-DSS compliant payment processor. We do not store your credit or debit card details on our systems. For bKash and Nagad transactions, payments are processed directly through those platforms.
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4. COOKIES
Our website uses cookies to improve your browsing experience, remember your cart, and analyse website traffic. You may disable cookies in your browser settings, though this may affect website functionality.
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5. YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, email us at: thebakeryinfo@laibassugarbox.com
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6. DATA RETENTION
We retain your order data for up to 7 years for accounting and legal compliance. Account data is retained until you request deletion.
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7. CHILDREN’S PRIVACY
Our services are not directed at children under 13. We do not knowingly collect data from children under 13.
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8. THIRD-PARTY SERVICES
We use the following third-party services that may process your data:
- Stripe (payment processing) — stripe.com/privacy
- bKash (mobile payments) — bkash.com
- Nagad (mobile payments) — nagad.com.bd
- WordPress/WooCommerce (website platform)
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9. CHANGES TO THIS POLICY
We may update this policy from time to time. Changes will be posted on this page with an updated date.
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10. CONTACT US
For privacy-related questions:
Email: thebakeryinfo@laibassugarbox.com
WhatsApp: +880 189 347 9501
Address: House 26, Road 2, Sector 13, Uttara, Dhaka 1230, Bangladesh